House rules and booking terms

Minimum stay and times

The minimum stay is 3 nights. Check-in is from 3:00 pm; check-out must be completed by 10:00 am.

Payment rules

For arrivals within 4 months of booking, full payment is required. For arrivals more than 4 months away, a 40% deposit is required, with the remaining 60% due no later than 60 days before arrival. For arrivals more than 6 months away, immediate full payment with a 10% discount is also available at a non-refundable rate.

Cancellations and refunds

For standard rates, the booking may be cancelled up to 60 days before the booking start date (check-in), with a refund of the amounts paid. For cancellations notified after that deadline, amounts paid are non-refundable. This rule does not apply to the “pay now -10%” rate.

“Pay now -10%” rate

Guests who choose immediate full payment with a 10% discount expressly accept a non-refundable rate: no refund is provided in the event of cancellation, regardless of the cancellation date. The 60-day rule does not apply to this rate.

Unpaid balance

If the remaining 60% is not paid by 60 days before arrival, the deposit is retained, the booking is closed immediately and the dates become available again in the booking calendar.

Services and extras

The mandatory €80 final cleaning fee is automatically included in the quotation. Air conditioning, towel sets and bed linen sets are optional services and are added only when selected by the guest.

Tourist tax

The tourist tax must be paid on arrival, according to the amount, exemptions and methods established by current tourism legislation and the applicable regulations.

House rules

Pets are not allowed. Only guests named and registered in the booking may stay, within the apartment’s stated capacity. Parties, events and access by unauthorised persons are not permitted. Guests must respect the peace of the neighbourhood, take proper care of the home, furnishings and systems, follow safety instructions and promptly report any damage or faults.

On arrival, guests must present the documents required for public-security formalities. Instructions for waste collection and the communicated rules for using the pool, hot tub, barbecue and other amenities must be followed. The property may not be used for unlawful activities or for purposes other than a tourist stay.

Bookings through platforms

These terms govern direct bookings made on the website. For bookings completed through Booking or Airbnb, the terms and procedures of the platform used also apply.

Applicable acceptance

Before payment, the website displays a mandatory checkbox with the specific terms of the selected rate. Acceptance is recorded together with the version and wording of the terms applicable to the booking.

Communications and contact

Cancellations, refund requests and communications concerning the booking must be sent in writing to reservations@seaandsoulsardinia.com.